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   2022 ATTENDEE REGISTRATION

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CUSTOMER EXPECTATIONS

CUSTOMER EXPECTATIONS

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Arnold Sanow, will be bringing over 30 years of working as a speaker, trainer and coach to present a one hour session to help owners and employees get along better with customers and meet their expectations at your facility. Good is not enough; the bar is being raised, expectations are getting higher and customers judge your facility by their experiences. Listen to Arnold present the five guidelines for success at your business, whether a store or field:

  • Be Reliable.
  • Be Responsive.
  • Develop Trust & Likeability.
  • Watch Your Appearance.
  • Be Empathetic.

In addition to the five basic guidelines to success outlined above Arnold will discuss Building Rapport, Customer Service, Relationships, Dealing with Demanding Customers, Handling Difficult Conversations and Handling Complaints.

All attendees of the session will receive a free electronic copy of Arnold's "Get Along" book.

The first 25 attendees to register for the session will receive Arnold's "Memory Card Deck" which will provide an additional aid in retaining and applying the fundamental principles of the session.

Arnold has delivered over 2,500 keynotes and professional development programs worldwide. Spend an hour to help understand the relationship between customer experiences & satisfaction and the success of your business. Questions are welcomed during the presentation.

Class size is limited. Review schedules before registering for class. NO REFUNDS.

Paintball Extravaganza is not responsible for errors in class descriptions/pricing in the class descriptions provided or in the Event Directory.


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Product Code: CUSV36
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